Why Do So Many Everyday Systems Feel Harder to Use Now?

5 hours ago

Parking now requires apps and digital payments, adding steps to a once-simple task.
Hidden fees on bills make prices unclear, adding cognitive friction.
Restaurants use tablets for ordering and paying, adding layers to social interactions.
Device setup now often involves apps and updates, creating ownership friction.
Too many similar product choices cause filter fatigue and cognitive burden.
Healthcare starts with administrative paperwork, shifting focus from care to bureaucracy.
Insurance plans offer complex options that demand expertise to compare.
Overlapping systems at work create collisions, like updates during meetings.
Product returns involve complex procedures, making exits difficult.

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