Headway Therapy Patients Forced to Scan Their Faces to Keep Getting Care
3 hours ago
- #online-therapy
- #privacy-concerns
- #biometric-scanning
- Headway, an online therapy platform, is implementing mandatory biometric scanning for both clients and providers.
- Users must take a picture of a government-issued photo ID and a clear facial photo for identity verification, with no opt-out option other than leaving the platform.
- The facial scan process involves using a device's camera and moving one's head from side to side.
- Headway states the facial image is used solely for identity verification to ensure a safe and reliable care environment.