Patients' and Healthcare Professionals' Experiences of Patient-Centeredness in Digital Care: A Qualitative Systematic Review - PubMed
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- #patient-centeredness
- #qualitative review
- Patient-centeredness is a key component of healthcare quality, with digital care offering new opportunities and challenges.
- Digital care enables patient ownership of health conditions and supports safety and continuity, but alters patient-professional relationships.
- Patients become more active in managing their health, while professionals integrate expertise with patient involvement.
- Technology-based support enhances safety, but physical distance and technology can challenge relationships.
- Digital care influences equality and increases versatility for professionals and organizations.
- The review synthesizes qualitative evidence from 30 studies, identifying seven themes on experiences in digital care settings.