Customers of UK banks report being able to see other people's accounts on app
2 days ago
- #banking-glitch
- #IT-failure
- #data-privacy
- Customers of Lloyds, Halifax, and Bank of Scotland experienced a glitch allowing them to view other users' account details and transactions.
- Some users reported seeing sensitive information, including national insurance numbers and payment references.
- The issue was resolved quickly, but customers continued to face login difficulties.
- Martin Lewis's Facebook post received nearly 2,000 comments from concerned customers.
- Halifax acknowledged the issue on social media, while Lloyds apologized and promised an investigation.
- This incident follows previous IT failures affecting major UK banks in 2023.