Correcting the Financial Times Report about AWS, Kiro, and AI
4 days ago
- #operational excellence
- #misinformation
- #AWS
- The Financial Times' reporting inaccurately linked a service interruption to AI, when it was actually due to user error (misconfigured access controls).
- The incident was extremely limited, affecting only AWS Cost Explorer in one geographic region, with no impact on compute, storage, database, or AI services.
- No customer inquiries were received regarding the interruption, and Amazon has implemented safeguards, including mandatory peer review for production access.
- Amazon emphasizes learning from operational incidents to improve security and resilience, regardless of customer impact.
- The claim of a second event impacting AWS by the Financial Times is false.
- Amazon's Correction of Error (COE) process has ensured high operational excellence for over two decades.