European airports race to fix check-in glitch after hacking disruption
6 hours ago
- #cyberattack
- #aviation
- #airport-disruptions
- Europe's major airports, including Heathrow, Berlin, and Brussels, faced disruptions due to a hacking incident affecting check-in and boarding systems.
- The hack targeted Collins Aerospace, a provider owned by RTX, causing long queues, cancellations, and delays on Saturday.
- By Sunday, disruptions eased, but some delays persisted as regulators investigated the origin of the cyberattack.
- The incident is part of a series of recent hacks affecting sectors like healthcare and automotive, including Jaguar Land Rover and Marks & Spencer.
- RTX described the event as a 'cyber-related disruption' impacting its MUSE software, used by multiple airlines.
- Berlin Brandenburg Airport reported ongoing issues but implemented manual workarounds to minimize delays and cancellations.
- Brussels Airport warned passengers of a 'large impact' on flight schedules, with delays and cancellations continuing.
- Heathrow stated most flights operated normally while recovery efforts from the system outage continued.
- Aviation data provider Cirium noted 'low' delays at Heathrow, 'moderate' in Berlin, and 'significant' but decreasing delays in Brussels.