Hasty Briefsbeta

Quality is a hard sell in big tech

5 days ago
  • #product quality
  • #enshittification
  • #big tech
  • Big tech products often suffer from poor quality, including flaky UI, outdated dependencies, and unresolved bugs.
  • Quality improvements are hard to sell in big tech because they don't immediately boost stock prices like new features or AI integrations.
  • Corporate focus is on short-term gains, such as stock price increases from flashy announcements, rather than long-term product quality.
  • The 'enshittification' theory suggests big tech companies prioritize locking in users and then extracting value for shareholders over product quality.
  • There's hope that the decline in product quality may eventually backfire, allowing smaller competitors to challenge big tech dominance.