Oh Fuck! How Do People Feel about Robots That Leverage Profanity
a year ago
- #human-robot interaction
- #profanity
- #robotics
- The study explores the use of profanity by robots in error scenarios to improve social perceptions by human users.
- Three phases of exploratory work were conducted: two online video-based studies and an in-person proof-of-concept deployment.
- Results showed that verbal acknowledgment of errors was beneficial, but there were few significant differences between non-expletive and expletive responses.
- Many users in the U.S. cultural context did not mind robots cursing and even found it relatable and humorous.
- The work suggests a promising design space for robot character design that challenges typical norms.