Software Update Auto Turns Off Amazon Delivery Drivers' AC in Summer Heat
6 hours ago
- #Heat Safety
- #Amazon Delivery
- #Software Update
- Amazon's software update for Rivian EDVs turns off AC if driver's seat is empty for 30 seconds with sliding door open.
- Drivers complain this makes it hard to keep vans cool during frequent stops in summer heat.
- Amazon claims the update extends AC runtime to 10 minutes after exiting, resetting at each stop.
- AC shutdown is a battery-saving measure when the sliding door is left open for over 30 seconds.
- Amazon asserts vehicles with non-working AC are taken out of service, and cooling seats are available.
- Delivery drivers are managed by subcontractors who may not always enforce heat safety standards.
- Unlike UPS with a union-negotiated heat safety agreement, Amazon relies on an app for heat breaks.