Why building a self-hosted SaaS is harder
19 days ago
- #Billing
- #Self-hosting
- #SaaS
- Self-hosted SaaS presents challenges due to lack of visibility into customer instances and varying usage patterns.
- Cloud-hosted SaaS allows for rapid updates, but self-hosted versions require careful handling to avoid breaking customer operations.
- Self-hosting is resurging, especially for critical infrastructure like billing systems, due to security and control needs.
- Enterprise customers often prefer self-hosting for sensitive data and deep integrations, despite the complexity.
- Bridge versions are used to ensure smooth transitions between updates for self-hosted customers.
- Building for the worst-case scenario ensures reliability, even with minimal user expertise.
- Future challenges may include maintaining compatibility with highly customized instances.