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Solidroad (YC W25) Is Hiring

a year ago
  • #AI
  • #customer-experience
  • #startup
  • Solidroad is a startup focused on improving customer experience through AI and software.
  • The company believes customer experience can be both excellent and efficient.
  • They have faced rejection but have grown from $1,000 MRR to analyzing hundreds of thousands of conversations monthly.
  • Notable achievements include helping Crypto.com reduce handling time by 18%, Podium halve onboarding time, and ActiveCampaign save a year of coaching effort.
  • Solidroad is looking for people who ship fast, are customer-obsessed, embrace direct feedback, and have a chip on their shoulder.
  • Employees will get meaningful equity, work with driven colleagues, solve impactful problems, and have a front-row seat to the AI revolution.
  • The company has raised $8M from investors like First Round Capital and Y Combinator.
  • Solidroad offers autonomy, ownership, and a results-driven culture.
  • They are a small, focused team working full-time in San Francisco, with a culture that is mature, supportive, and fun.
  • Open roles include Head of Marketing, Business Development Representative, Senior Software Engineer, Software Engineer, and Account Executive.