What it's like to have your insulin pump die while you're on vacation
2 days ago
- #medical technology
- #diabetes management
- #patient experience
- The author's insulin pump failed multiple times during a vacation in Santa Fe, requiring frequent cartridge replacements and wasting insulin.
- Despite bringing redundant supplies, the author lacked a backup insulin pen and was unfamiliar with using it.
- Customer service for the pump company was unhelpful, mailing a replacement to the author's home instead of the vacation location.
- Efforts to obtain long-acting insulin via prescription failed due to pharmacy shortages and logistical issues.
- The author managed the situation by restarting the pump each time it failed, avoiding emergency rooms due to cost and inconvenience.
- The experience highlighted frustrations with medical device companies and the inherent resentment of depending on life-sustaining technology.
- Lessons learned include always carrying a backup insulin pen and being more assertive during medical emergencies.