I Cancelled Claude: Token Issues, Declining Quality, and Poor Support

6 hours ago

Author subscribed to Claude Code with initial enthusiasm, citing good speed, fair token allowance, and quality.
Issues began with sudden token usage spikes and poor support responses, including automated replies and ticket closures without resolving problems.
Quality declined over weeks, with token limits exhausted quickly and lazy solutions like workarounds from the AI.
Problems included conversation cache loss leading to repeated token costs for the same codebase load.
Confusion arose from unexpected monthly usage limit warnings and weekly window changes, despite no clear documentation.
Author praised Claude's potential and productivity gains but canceled the account due to declining service and poor handling of new customers.

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