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What's Missing in the 'Agentic' Story

6 hours ago
  • #ai-regulation
  • #trust-violations
  • #user-agency
  • Historically, tools like computers were trusted to perform only their intended functions, but modern Internet-connected devices often embed the interests of their creators, which may not align with users.
  • Examples of trust violations include TVs spying on users, Meta accessing private data, Microsoft sending passwords to third parties, and various automakers sharing data with insurers and brokers.
  • The web browser acts as a user agent, balancing interests between users and websites through standardized processes, preventing each interaction from requiring individual negotiation.
  • Current AI agent models lack a well-defined user agent role with transparent standards, making trust difficult for both users and data sources, which could limit adoption.
  • Developing an AI user agent would involve constraints like standardized tool APIs, permission models, and sandboxing to build trust and enable market growth, similar to web standards.