Patients Starting to Fight Back Against Insurance AI Usage
11 hours ago
- #AI in healthcare
- #patient advocacy
- #insurance claims
- Health insurers increasingly use AI to process claims, leading to a rise in denials.
- In 2023, about 73 million Americans on Affordable Care Act plans had claims denied, with less than 1% appealing.
- AI is now being used by patients to fight back against denied claims by generating detailed appeal letters quickly.
- Software companies offer AI services for around $40-$50 to help patients appeal insurance denials.
- Despite the benefits, there is concern about an AI arms race between insurers and patients.
- Regulation of AI in insurance claims is minimal, with calls for more robust oversight to ensure fair decisions.