FSFE supporters affected: Payment provider Nexi cancelled us
21 hours ago
- #payment-provider
- #free-software
- #data-privacy
- Nexi, FSFE's long-term payment provider, terminated the contract without notice, halting recurring donations.
- Over 450 FSFE supporters affected; automatic credit card and direct debit donations stopped.
- Nexi requested access to supporters' private data (usernames/passwords), which FSFE refused.
- FSFE unable to clarify Nexi's vague reasoning for the data request.
- Contract canceled on March 7 due to unmet deadline (not communicated to FSFE).
- FSFE transitioning to a new payment provider, but supporter accounts can't be auto-migrated.
- Nexi's actions deemed incomprehensible; FSFE provided extensive financial documentation but refused supporter data access.
- Updated donate pages on FSFE's website now feature the new payment provider.