'It's ridiculous': publicans bemused by rise of single-file queues to get served
5 days ago
- #post-pandemic trends
- #pub culture
- #behavioral change
- Paul Loebenberg expresses frustration over customers queuing at his bar, Wolfpack, in London, noting it's hurting business.
- A new trend of single-file queueing at pubs has emerged, particularly among younger people, disrupting traditional bar service norms.
- Jess Riley from Wylam Brewery in Newcastle links the queueing trend to the pandemic, observing it became common post-2020.
- Bar staff are struggling to manage queues, with customers sometimes forming long lines even when space is available.
- John Drury, a psychology professor, suggests pandemic-induced changes in public behavior have normalized queueing, despite its inefficiency.
- Drury notes that social pressure reinforces queueing as a 'new norm,' even if it doesn't reduce wait times.