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Building Reliable Agentic AI Systems

7 hours ago
  • #Retrieval-Augmented Generation
  • #Agentic AI Systems
  • #Pharmaceutical Research
  • PRINCE is a cloud-hosted platform developed by Bayer AG with Thoughtworks to address pharmaceutical challenges in drug development by integrating decades of safety study reports.
  • It evolves from keyword-based search to an intelligent research assistant using Agentic Retrieval-Augmented Generation (RAG) and Text-to-SQL for complex queries and drafting regulatory documents.
  • Key engineering focuses on context engineering (shaping and routing information between specialized agents) and harness engineering (orchestration, recovery, observability) for reliability and control.
  • The system prioritizes trust through transparency, explainability, human-in-the-loop integration, and features like citations for fact verification.
  • Architecture includes a LangGraph-based orchestration, multi-agent workflow (Researcher, Writer, Reflection Agents), and data retrieval from OpenSearch and Amazon Athena.
  • Resilience is ensured via error handling, state persistence, retries, LLM fallbacks, and monitoring with tools like Langfuse and CloudWatch.
  • Iterative development emphasizes early user feedback, accuracy over cost optimization, and continuous improvement based on real-world usage.