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Cloudflare 1.1.1.1 Incident on July 14, 2025

10 months ago
  • #Cloudflare
  • #Outage
  • #DNS
  • Cloudflare's 1.1.1.1 Resolver service experienced a global outage on 14 July 2025 from 21:52 to 22:54 UTC due to a misconfiguration.
  • The outage was caused by an internal configuration error, not an external attack or BGP hijack.
  • A dormant configuration error from June 6, 2025, inadvertently linked 1.1.1.1 Resolver IPs to a non-production Data Localization Suite (DLS) service.
  • A subsequent change on July 14 triggered the withdrawal of 1.1.1.1 prefixes globally, making the service unavailable.
  • DNS traffic over UDP, TCP, and DNS over TLS (DoT) dropped significantly, while DNS over HTTPS (DoH) remained stable.
  • During the outage, a BGP hijack of 1.1.1.0/24 by Tata Communications India (AS4755) was observed but was unrelated to the outage.
  • Cloudflare restored service by reverting the configuration and accelerating the rollout of fixes, with full recovery by 22:54 UTC.
  • Cloudflare plans to deprecate legacy systems and implement staged deployments to prevent similar incidents in the future.