Please, stop asking us to open source our products
a year ago
- #Open Source
- #Software Business
- #Customer Relations
- Candid builds closed source software and stands by this decision despite customer pushback.
- Common customer exchanges include demands for open source, predictions of failure without it, and offers to contribute if the product is open sourced.
- Candid responds by directing customers to open source alternatives or providing detailed feature requests instead of open sourcing.
- Managing open source contributions is seen as a full-time job with risks like hard forks and roadmap complications.
- Candid is open to learning from businesses that successfully balance open source with for-profit models but currently sees too many risks to change.