The reverse-centaur apocalypse is upon us
a year ago
- #labor-rights
- #automation
- #workplace-surveillance
- The article discusses the concept of 'centaurs' and 'reverse-centaurs' in the context of workplace automation and surveillance.
- Centaurs are workers enhanced by automation, while reverse-centaurs are workers controlled by automation, leading to exploitation.
- Microsoft's 'Dynamics 365' is highlighted as a tool that enables bosses to monitor and control workers with extreme precision, including location tracking and task timing.
- The system uses AI to set task completion times, which can lead to unrealistic expectations and worker burnout.
- Workers are caught in a bind between meeting client expectations and adhering to strict time quotas set by the system.
- Microsoft defends the tool as a 'coordination' tool, not surveillance, but the article disputes this characterization.
- Other companies like Oracle and Celonis are also mentioned for their roles in workplace surveillance and control.
- The article warns that such technologies are spreading across industries, turning more workers into reverse-centaurs.
- The concept of an 'accountability sink' is introduced, where bosses use technology to avoid direct responsibility for worker exploitation.
- The article concludes with a call to action to resist these trends and protect workers' rights.