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It's 2025–Why Are Banks Still Getting Authentication So Wrong?

a year ago
  • #banking
  • #authentication
  • #cybersecurity
  • TD Bank's reliance on SMS-based 2FA locked the author out of their account while traveling abroad.
  • SMS-based 2FA is insecure, vulnerable to interception, SIM swapping, and phishing attacks.
  • Proprietary OTP apps from banks like TD offer marginal security improvements but poor usability.
  • Modern authentication should include passkeys, TOTP support, hardware security keys, and secure recovery paths.
  • Banks' outdated authentication methods harm users and undermine trust, with no improvements seen over years.
  • The article calls for banks to adopt better, user-friendly authentication standards.