I beg you to follow Crocker's Rules, even if you will be rude to me
6 hours ago
- #communication
- #professionalism
- #efficiency
- Crocker's Rules encourage direct communication by removing social cushioning, making information exchange more efficient.
- Invoking Crocker's Rules means the recipient manages their own emotional reactions, not the sender.
- Directness in communication saves time and avoids unnecessary noise, such as lengthy preambles or excessive politeness.
- Preemptive apologies and over-explaining decisions waste time and bury essential information.
- Incident reports should focus on facts (e.g., 'config value X was wrong') rather than emotional or contextual excuses.
- Clarity should always come before politeness in professional communication to enable effective problem-solving.
- Examples show how concise, direct messages (e.g., 'The caching layer is slow') are more useful and respectful.
- Junior engineers should examine defensiveness and prioritize clear, direct statements over unnecessary niceties.