Why outcome-billing makes sense for AI Agents
2 days ago
- #AI Agents
- #Outcome Billing
- #Enterprise Value
- AI agents are useful but not necessarily intelligent, unlocking superior automation in areas like customer support and coding.
- AI agents can increase efficiency, e.g., handling 30% more support tickets, translating to significant enterprise value gains.
- Key questions for AI agent developers: pricing share of created value and inadequacy of legacy billing systems.
- Outcome measurement (e.g., tickets resolved) is crucial for value assessment, not internal workflow details.
- Legacy billing systems (e.g., Stripe, Zuora) fail to address AI-specific costs and pricing models.
- Seat-based pricing is ineffective for AI agents as it doesn’t capture human-equivalent value or adapt to reduced human workers.
- Valmi offers outcome-billing solutions, tracking costs and outcomes to set fair prices and onboard customers.
- AI unreliability necessitates outcome-billing to prove value, with Valmi providing dashboards for transparency.
- Valmi supports hybrid billing models (seat-based, activity, outcomes) during the transitional phase.