T-Mobile records iPhone screens and claims it's being helpful
a year ago
- #Screen Recording
- #Privacy
- #T-Mobile
- T-Mobile customers discovered an unannounced 'Screen recording tool' setting in the T-Life app, enabled by default.
- The tool records user interactions within the app to analyze and improve the experience, raising privacy concerns.
- The setting was found on select devices like the iPhone 16 and Galaxy S25 Ultra but not on others like the iPhone 15 Pro or Pixel 9 Pro.
- T-Mobile clarified the tool is for troubleshooting and does not access personal information, but it was rolled out without prior notice or consent.
- Users can disable the feature in the app's settings under Preferences, though its sudden appearance has eroded trust in T-Mobile.