Greptile's New Pricing Is Predatory
6 hours ago
- #customer-feedback
- #pricing
- #AI-code-review
- Greptile changed its pricing from a flat $30 per month per developer to a usage-based model with a $1 per review charge after 50 reviews.
- The CEO claimed less than 10% of users would exceed the 50-review limit, but data shows many developers, especially those using AI agents, far exceed this, leading to bills escalating from $30 to over $500.
- Competitors like CodeRabbit Pro and GitHub Copilot Pro offer flat-rate or bundled pricing without per-review overages, making Greptile's model significantly more expensive for high-volume users.
- Customers have reported issues like no in-app cancellation button, billing errors for open-source projects, and lack of transparency, which violate regulations like California's Automatic Renewal Law.
- The pricing change has led to widespread customer cancellations and public criticism, with users switching to alternatives due to the unsustainable cost and poor user experience.