Sony Deletes a Bunch More Movies from the Accounts of People Who 'Bought' Them
3 hours ago
- #Digital Ownership
- #Sony PlayStation
- #Consumer Rights
- Sony has deleted hundreds of movies and TV shows from PlayStation Store users' accounts due to licensing agreement issues with StudioCanal, following similar incidents in 2022 and 2023.
- Customers are not compensated with refunds when content is removed, despite initially believing they purchased permanent ownership rather than a temporary license.
- Sony's communication about these deletions is presented as routine, with minimal transparency or warnings, exploiting consumer ignorance of licensing terms.
- The broader issue highlights how digital platforms obscure ownership rights through complex EULAs and terms of service, leaving users vulnerable to content removal.
- Consumer protection is limited, with little government or public action to enforce clearer rules or hold companies accountable for such practices.