How to Make Sense of Any Mess
4 days ago
- #Information Architecture
- #Communication
- #Complexity Management
- Messes are made of information and people, and it's challenging to address them.
- Information architecture is omnipresent and involves structuring information to meet various needs.
- Understanding complexity in knowledge, users, and stakeholders is crucial.
- Intent is communicated through language, and defining 'good' is subjective.
- Facing reality involves recognizing multiple players, factors, and contexts.
- Choosing a direction requires moving from 'why' to 'what' and understanding ontology.
- Measuring progress involves setting goals, indicators, and baselines.
- Structuring information can be done through various taxonomies and classifications.
- Adjustments are necessary in reality, and collaboration is key to clarity and agreement.