DevResolve – AI chat widget that answers technical questions from your docs
a day ago
- #knowledge-base-integration
- #developer-tools
- #customer-support-automation
- DevResolve is a chat widget that answers technical questions from connected knowledge bases instantly, reducing interruptions for engineering teams.
- When the bot can't answer a question, it automatically escalates by creating a support ticket with full context in tools like Zendesk, Jira, or Linear.
- The platform integrates with sources including Confluence, Notion, GitHub, docs URLs, and Zendesk, logging unanswered questions to identify documentation gaps.
- A key feature is the Docs Gap Report, which tracks unanswered questions to guide documentation improvements and reduce recurring support issues.
- Pricing is based on a flat platform fee with answers included, charging overage only beyond the plan, while escalations remain free.