For all that's holy, can you just leverage the Web, please?
7 days ago
- #Customer Service
- #AI
- #Washing Machine
- The author recounts their experience with a broken washing machine door in 2006, requiring a chair to keep it closed.
- They purchased an Electrolux washing machine in 2006, which lasted nearly 20 years before needing replacement.
- The new washing machine came with a voluntary 10-year warranty requiring registration via a phone call or QR code.
- The phone registration process was frustrating, with long wait times and a dropped call.
- An SMS link provided for chat support was broken and led to an untrusted site.
- The author found a successful registration method via a Google search, leading to a web page with an AI-powered product number extraction feature.
- The author criticizes the reliance on phone support over web-based solutions in 2025.
- The author demonstrates a client-side AI solution for extracting product numbers from images using the Prompt API.