Two kinds of AI users are emerging. The gap between them is astonishing
3 days ago
- #Enterprise Technology
- #AI Adoption
- #Productivity Tools
- Two types of AI users are emerging: 'power users' who adopt new AI technology extensively and non-technical users who primarily use basic AI tools like ChatGPT.
- Power users, often non-technical, leverage tools like Claude Code for tasks beyond software engineering, especially in finance, enhancing productivity significantly.
- Microsoft Copilot is criticized for being inferior, with poor performance and limited functionality, despite its widespread enterprise adoption.
- Enterprises face risks due to restrictive IT policies, legacy systems, and lack of internal engineering support, hindering effective AI tool adoption.
- Smaller companies without these constraints are achieving remarkable productivity gains with AI, outpacing larger enterprises.
- The future of work involves organic, employee-driven AI adoption, better API integration, and secure mechanisms for AI tool usage.
- Legacy enterprise SaaS providers are vulnerable due to poor API design and lack of adaptability, unlike newer, more flexible solutions used by smaller companies.
- The gap between AI-savvy small teams and larger, constrained enterprises is widening, enabling smaller teams to compete more effectively.