Microsoft bans LibreOffice developer's account without warning, rejects appeal

9 months ago

LibreOffice developer Mike Kaganski was banned from Microsoft services, allegedly for violating the Services Agreement.
Kaganski's account was blocked when he tried to send a technical email via Thunderbird, a routine task.
Microsoft's automated appeal system failed, asking for a phone number but providing no alternative when it didn't work.
Kaganski criticized Microsoft's support system, which required signing in to contact support—impossible since his account was blocked.
He eventually used his wife's account to appeal, but Microsoft marked his ticket as resolved without fixing the issue.
Kaganski's email, which Microsoft flagged, was successfully sent via Gmail without issues.
Other users, like Reddit user u/deus03690, have also reported account lockouts with no recovery options, losing access to important data.

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