Germany: Amazon is not allowed to force customers to watch ads on Prime Video
17 hours ago
- #Streaming
- #Amazon
- #Consumer Rights
- Amazon cannot unilaterally change Prime Video's contract terms in Germany to show ads, per Munich Regional Court.
- The court ruled Amazon's actions violated fair competition, misleading customers about unilateral contract changes.
- Amazon must send a 'correction letter' to customers and cannot enforce the ad changes without consent.
- The verdict is not yet final; Amazon is reviewing the decision and may appeal.
- Consumer advocates hailed the ruling, emphasizing customers' right to ad-free Prime Video without extra costs.