Hasty Briefsbeta

  • #Windows
  • #UI Design
  • #Behavioral Psychology
  • The interviewee was approached by a journalist in August 2021 to discuss their design of the Windows Start Menu and Taskbar.
  • They studied behavioral psychology under B.F. Skinner at Harvard, which influenced their work at Microsoft.
  • Initially an Apple user, they joined Microsoft in 1992 after a friend encouraged them to apply, despite not being a Windows user.
  • Their lack of Windows experience was an advantage, allowing them to see usability issues others missed.
  • They worked on the Windows Chicago project, focusing on making the UI easier for non-expert users.
  • The Start Menu and Taskbar were designed in June 1993, inspired by usability testing struggles.
  • Initial designs included a simplified shell called ClearView, but the Start Menu and Taskbar proved more effective.
  • The name 'Start' was chosen over 'System' for being more user-friendly.
  • Usability testing revealed significant challenges, including a rocket scientist struggling with basic tasks.
  • The Start Menu and Taskbar were initially designed for the top of the screen but moved to the bottom due to aesthetic and Mac similarity concerns.
  • The interviewee is surprised by the longevity of their designs, still in use in 2021.
  • They suggest that modern computing needs might require a completely new design rather than incremental updates.
  • They express pride in the global recognition of their work and openness to returning to OS design.