Sad Story of My Google Workspace Account Suspension

6 days ago

Google suspended the author's Workspace account, claiming it was hijacked, though the author was accessing it from overseas.
Account suspension happened after removing the phone number for travel, despite having an authenticator and passkey, causing login failures and conflated security measures.
The suspension blocked email reception, forwards, and access to critical services like payroll, CRM, and internal systems due to Google OAuth reliance.
Recovery attempts, including DNS verification, led to dead ends, with Google support providing inconsistent advice and multiple unresolved open cases.
The author faces business disruptions, including missed payroll and rescheduled negotiations, despite efforts to resolve via phone and support channels.

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