'There is a problem': Meta users complain of being shut out of their accounts
10 months ago
- #Meta
- #Account Suspension
- #AI Moderation
- Meta users report being wrongly locked out of their accounts, affecting Facebook, Instagram, and WhatsApp.
- Users express frustration over lack of human customer service and suspect AI-driven moderation errors.
- Brittany Watson started an online petition after her account was disabled for nine days without explanation.
- John Dale, a local news group admin, lost access to his account, freezing group activity.
- Michelle DeMalo suffered financial losses after her business-linked accounts were suspended.
- Sam Tall's Instagram and Facebook accounts were suspended, with appeals seemingly handled by AI.
- Over 25,000 people signed a petition, and some consider legal action against Meta.