2 days ago
- Crises can be opportunities for improvement and innovation, not just paralyzing events.
- Effective crisis response requires expertise, compassion, and a structured approach rather than guesswork.
- The book 'Crisis Engineering' by Marina Nitze, Mikey Dickerson, and Matthew Weaver documents proven methods from real-world crises.
- Organizations can plan for crises as ordinary events, building confidence and readiness in their teams.