- A user's Apple ID was permanently locked after attempting to redeem a $500 gift card from a major retailer, which was compromised.
- The lockout affected all linked devices (iPhone, iPad, Mac, etc.), iCloud data, and Apple Developer ID, making hardware nearly unusable.
- Apple Support refused to explain the ban or escalate, advising the user to create a new account—a risky and legally problematic suggestion.
- The user, a long-time Apple developer and author, sought help from Apple executives, media coverage, and regulators, and eventually had the account restored after 4 days.
- Apple cited tampered gift cards as the cause, but the user notes the supply chain insecurity and lack of recourse for legitimate purchases.