- High-context cultures communicate through implicit cues like body language and status, while low-context cultures rely on explicit verbal rules.
- Finland exemplifies a high-context culture with standardized systems, over-documentation, and resistance to change, leading to predictable interactions.
- Consequences include employees unable to handle non-standard situations, minimal market competition, and a culture where rules define reality rather than allow exceptions.
- Living in such a culture requires comfort with routine and a default way of doing things; the author questions compatibility for immigrants.