- Micro-SaaS is obsolete; the new model is 'Service with a Software,' where private, overfit tools enhance a service rather than being sold as standalone products.
- AI makes it easy to build small tools, but the value now lies in context like client relationships, trust, and customized fit, not the software artifact itself.
- Independent builders can standardize meta-workflows (skills, prompts, pipelines) to efficiently create unique systems per client, reversing the old productization ladder.
- The puzzle for engineers is not just building software but designing delivery systems that integrate human expertise, making service work a compelling systems design problem.
- Small tools are best used as personal infrastructure or community gifts, not as businesses, since they are easily replicated without proprietary data or an existing audience.