Improving support and self-management of ophthalmic patients using an artificial intelligence health coach - PubMed
3 hours ago
- #self-management
- #AI health coach
- #ophthalmology
- The study evaluated E.M.M.A., an AI health coach on WhatsApp, to support ophthalmic patients.
- In a 2-month pilot with 83 patients, 446 chats occurred, with 28% via audio and 42% of users generating 75% of chats.
- Most queries were about eye health and symptoms; 88% of users were satisfied, and expert validation scores exceeded 95%.
- Findings suggest AI health coaches can bridge care gaps by offering continuous, personalized support between clinical visits.