HP and Dell disable HEVC support built into their laptops' CPUs
2 days ago
- #Hardware Decoding
- #Laptops
- #HEVC
- Some Dell and HP laptops disable HEVC/H.265 hardware decoding despite processor support.
- Affected HP models include ProBook 460 G11, ProBook 465 G11, and EliteBook 665 G11.
- HP discloses this limitation in their data sheets, while Dell's information is harder to find.
- Users experience issues like slow video loading in browsers but smooth playback in media players.
- Solutions include removing the HEVC codec or disabling hardware acceleration, which degrades performance.
- Dell's 16 Plus 2-in-1 lacks HEVC support, but this is not clearly documented in manuals or product pages.