The Fourth Quadrant of Knowledge
3 days ago
- #user-interface-design
- #beginners-mind
- #knowledge-quadrant
- The concept of 'known unknowns' and 'unknown unknowns' was introduced in the '90s and later popularized.
- The knowledge quadrant divides knowledge into things you know, things you know you don't know, and things you don't know you don't know.
- The idea is useful in strategic planning, psychology, and user interface design.
- There are things you're aware you know and things you're unaware you know, which is often overlooked.
- Beginner's Mind, a Zen concept, is crucial in user interface design and involves approaching tasks without preconceptions.
- Subject-matter experts often assume a base level of knowledge, making it hard to communicate with beginners.
- Identifying and addressing taken-for-granted knowledge requires feedback from those without the knowledge.
- Cultivating awareness of what you take for granted is difficult but essential for creating humane and empathic technology.