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What Happened to Fry's Electronics

6 hours ago
  • #retail
  • #technology
  • #business
  • Fry’s Electronics was a major computer store chain, known for its large selection and low prices, but also for poor customer service.
  • Founded in 1985 by former supermarket owners, Fry’s initially sold groceries alongside electronics and computer components.
  • Each Fry’s store had a unique theme, aiming to be a destination like IKEA, with some locations even featuring cafes.
  • The rise of online shopping significantly impacted Fry’s, as they were slow to establish an online presence, launching frys.com only in 2006.
  • An embezzlement scandal in 2008 involving a VP led to lawsuits and financial losses, though the chain continued operating for another 12 years.
  • Fry’s decline was marked by empty shelves, supplier reluctance, and store closures, culminating in the closure of all remaining stores in 2021, citing COVID-19 as a factor.
  • Customer experiences at Fry’s were mixed, with complaints about aggressive commission-based sales tactics and inconsistent merchandise quality.
  • Despite its flaws, Fry’s held a nostalgic place for many tech enthusiasts, though not everyone mourned its closure.