Pope Leo called his bank's customer service line. They hung up on him

4 hours ago

Pope Leo XIV called his bank's customer service to change his phone number and address, but was told he needed to do it in person.
After revealing his identity as the Pope, the customer service representative hung up on him.
When the bank's president upheld the in-person policy, it was countered with a threat to move the Pope's account to another bank, leading the bank to make an exception and change his number.

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