Verizon customers report phone outages, with devices limited to SOS mode
10 days ago
- #Network Outage
- #SOS Mode
- #Verizon
- Verizon customers across the U.S. reported network issues, with some devices limited to SOS mode.
- Verizon acknowledged a 'software issue' affecting some customers and stated engineers were working to resolve it.
- Outages were reported from California to Florida, with nearly 23,000 reports peaking around 3:30 p.m. ET.
- Customers disputed Verizon's claim that only 'some customers' were affected, citing widespread issues in areas like Los Angeles.
- Phones in SOS mode can still make emergency calls by connecting to other carriers.
- A similar outage occurred in October 2024, resulting in over 100,000 reports on DownDetector.