UK banking apps showing customers other users' transactions
2 days ago
- #technical-glitch
- #data-privacy
- #banking
- Lloyds, Halifax, and Bank of Scotland customers experienced a glitch in their banking apps, allowing them to view transactions from other users.
- Some customers reported seeing transactions totaling over £1 million, including sensitive information like National Insurance numbers.
- The issue was resolved quickly, but concerns about data security and privacy were raised by affected customers.
- Lloyds Banking Group apologized and stated they are investigating the incident to prevent future occurrences.
- This is not the first time the group's apps have faced technical issues, with previous outages affecting thousands of customers.
- The Information Commissioner's Office and the Financial Conduct Authority are making inquiries into the incident.
- Customers expressed shock and concern, with some describing the experience as 'traumatizing' and worrying about their personal data security.