What sets great managers apart
7 days ago
- #leadership
- #management
- #trust
- Great managers communicate clearly in both directions: ensuring team expectations are understood and representing team needs to upper management.
- Balancing support for the team with advocacy to leadership is rare but essential for resources and recognition.
- Consistency and authenticity in communication build trust, which is foundational for effective management.
- Managers who misrepresent reality to please both sides eventually erode trust when discrepancies emerge.
- Trust enables teams to take risks and innovate, knowing failure won't be penalized.
- Trust must be mutual: teams trust their manager, and upper management trusts the manager to support the team.
- The best managers foster trust in both directions, enabling ambitious work that would otherwise be impossible.
- A great manager is trusted by both their team and their superiors, indicating effective leadership.