Hasty Briefsbeta

Bilingual

The desperation of NYTimes

3 hours ago
  • #Email Marketing
  • #Customer Experience
  • #Media Desperation
  • The author subscribed to NYTimes for $2/month but felt frustrated by receiving 5 onboarding emails over 5 days without an opt-out option.
  • NYTimes' onboarding emails included a footer stating they are essential and sent regardless of marketing opt-ins, which made the author feel powerless and view the company as desperate.
  • The irony noted is that the aggressive emails prompted the author to ensure their subscription wouldn't auto-renew, which they might not have done otherwise.
  • The author criticizes NYTimes for not following CAN-SPAM best practices and questions if such tactics reflect broader desperation in media.
  • As someone whose business uses email marketing, the author emphasizes always including unsubscribe links to maintain reputation, customer trust, and brand positivity.