Tesla tells HW3 owner to 'be patient' after 7 years of waiting for FSD

4 hours ago

A Dutch Tesla owner, Mischa Sigtermans, who paid €6,400 for Full Self-Driving (FSD) in 2019, called Tesla about the lack of FSD on his HW3 car, only to be told to 'just be patient' and given no concrete information on timelines or hardware upgrades.
Tesla's response highlights its failure to deliver on promises for HW3 vehicles, with no retrofit program, refund policy, or clear timeline, despite Elon Musk admitting in 2025 that HW3 hardware needs replacement for unsupervised FSD.
Sigtermans launched a collective claim site, hw3claim.nl, which gathered 3,000 HW3 owners from 29 countries in one week, representing over €6 million in FSD purchases, seeking compensation due to Tesla's inability to deliver the promised functionality.
FSD Supervised was approved for newer HW4 cars in the EU, but HW3 owners are excluded, making the issue concrete under strong European consumer protection laws, which support collective redress for misrepresented features.
The situation has led to growing legal pressure in Europe, similar to a class-action lawsuit in Australia, with potential court cases as Tesla's own documents and admissions undermine its defense, shifting the harm from theoretical to quantifiable for affected owners.

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